Order Tracking

Order tracking is only offered for products shipped from Vicon's New  York office. If you placed your order from one of our other locations, please contact your local sales representative for assistance.

Login to track you order, or Register Now

Or, did you forget your password? Go to the login page, enter your user ID, and click on "show my hint."

Or, we can email  your password to you.

Or, are you NEW? Please read the important support notices and then register for your NEW User Id and Password .


By using this site, you explicitly agree to comply with and be bound by the following terms and conditions, which Vicon Industries Inc. may change at any time. Please review these terms and conditions periodically for changes.

This is a private and secure site and is intended for the exclusive use of Vicon Industries Inc. authorized users only. All users information is subject to verification prior to issuing access and may be reviewed on a periodic basis to ensure the privacy and security of this site. Any person or persons who do not possess a duly authorized user ID and password directly issued to them by Vicon may not enter or use this site.

The information contained in this customer portal is furnished for the convenience of our customers and Vicon Industries Inc. has taken reasonable efforts in ensuring the accuracy of information contained within. However, Vicon does not guarantee, either expressed or implied, the completeness, correctness or accuracy of the content on this site. Vicon Industries Inc. does not assume, and hereby disclaims, any liability for any loss or damage caused by errors, omissions, misleading information or the use of or reliability of information presented on this site, even if such errors were made unintentionally or as a result of negligence or any other cause. Vicon does not guarantee the availability of this site and it may be, without notice, periodically taken out of service for reasons including but not limited to updates, corrections or maintenance.

All information accessed on this site remains the property of Vicon Industries Inc. Any unauthorized distribution of information is strictly prohibited.