Silverburn Shopping Centre


Silverburn, Scotland’s newest shopping destination can make claims to have one of Europe’s most technically advanced security systems

 Two leading manufacturers, Vicon and Cortech, worked closely together to provide a sophisticated video management system.

Silverburn Shopping Centre

According to Centre Manager George Reader, since opening the shopping centre has been a huge success with customers flocking from all over South Glasgow to enjoy the shopping facilities. “Along with that success comes a responsibility to ensure that all our visitors, as well as the people who work in the shops and restaurants are kept safe. We therefore wanted to equip our security management team with the very latest CCTV technology to enable them to effortless monitor activity throughout the shopping centre and be able to react quickly to any incident.”

Silverburn near Glasgow comprises five distinct shopping areas. Collectively, The Crescent, The Square, The Lane, The Circus and The Garden comprise over a million square feet retail space plus a large number of cafes and restaurants, whilst the centre’s multi-storey car park provides shoppers with the convenience of 4,500 car parking spaces. The specification for the CCTV system needed Vicon and Cortech to work closely together to provide a sophisticated system which fully meets the shopping centre’s immediate requirements whilst also having virtually unlimited built-in expansion capabilities.

Vicon has provided the CCTV hardware including 240 dome cameras which are a combination of their highly successful Surveyor PTZ and fixed dome models, as well as 15 Kollector digital video recorders which are capable of recording and storing video at high frame rates for up to 31 days. Together with keypads, monitors and a Vicon matrix switcher, the domes and DVRs are all networked. The system management software that drives the “front-end” was supplied by Cortech Developments who cooperated with Vicon to ensure that Silverburn took delivery of an effective and easy to operate integrated security solution.

George Reader added: “Since the system was installed by Niscayah (previously Bell Security), we have been very pleased with its reliability. Security personnel in our control room have been impressed with the functionality and flexibility of the Vicon CCTV equipment and how easy it has been to control via the Cortech graphical user interface.”